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項目管理最佳實踐

 文章來源:石頓企管 時間:2019-11-06 16:33
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項目管理最佳實踐
從最佳實踐中學習項目管理中的人與事
課程時間: 2019年12月19-20日 上海   12月10-11 蘇州
課程費用:4280元/人(含教材、午餐及茶點)
誰來參加?                                                                                                                                            
* 1~3年項目管理經驗的項目經理、項目負責人、項目管理專員                                                                   
* 來自企業各部門(市場、銷售研發、制造、質量、采購、人力、行政等部門)的參與項目的項目組成員
                                                                                                                                                           
有何收獲?                                                                                                                                            
* 能夠清楚說出并應用項目管理的理念                                                                                                   
* 加強項目團隊意識,學會在項目管理過程中人的管理策略和技巧                                                               
* 知曉項目管理的過程,全面掌握項目管理的方法和工具,保證項目的進度、 預算、質量等能夠按計劃實現
* 具備項目管理的全局觀,加強項目管理的風險意識,提高項目的執行力                                                       
                                                                                                                                                           
課程時長                                                                                                                                                
2天(14小時)                                                                                                                                 
                                                                                                                                                           
先決條件?                                                                                                                                            
* 之前需要在某個項目團隊中工作                                                                                                          
                                                                                                                                                           
為何參加?                                                                                                                                            
企業中項目越來越多,大到工程建設,小到一次年會,項目已逐漸成為企業業務發展的載體,企業的成功則賴于每個項目的成功。然而,現在企業項目的成功率
并不高,多數項目都面臨著進度延后、費用超支、質量不高的困境。引入項目管理模式,提高項目成功率刻不容緩。提升項目經理和項目核心團隊的項目管理水
平和項目執行力,則是促進項目可持續成功的關鍵要素。                                                                                                                                                   
                                                                                                                                                           
課程大綱                                                                                                                                                
第一天                                                                                                                                                   
第一模塊:項目管理的理念(約3小時)                                                                                                 
* 課程總體介紹                                                                                                                                  
- 培訓目標陳述                                                                                                                                 
- 課程總體結構介紹                                                                                                                            
- 學員的自我介紹和培訓期望描述                                                                                                          
* 項目概念                                                                                                                                         
- 什么是項目?                                                                                                                                 
- 項目的特征                                                                                                                                     
- 理解項目的關鍵點                                                                                                                           
- 項目的相關術語                                                                                                                               
- 項目與日常運作不同                                                                                                                          
- 項目經理與部門經理在管理方式的不同                                                                                                
* 項目管理                                                                                                                                         
- 項目管理的系統方法                                                                                                                         
- 項目系統中的項目干系人的概念和意義                                                                                                 
- 如何進行項目干系人分析——項目干系人的需求分析矩陣表                                                                     
- 影響項目成敗的主要原因                                                                                                                  
- 項目管理的成功要素(項目三角的平衡)——T、Q、C的三角平衡                                                          
- 項目管理的目標 和意義                                                                                                                    
* 項目團隊                                                                                                                                         
- 項目管理的組織結構                                                                                                                          
- 有效項目團隊的特點                                                                                                                          
- 成功項目經理的技能                                                                                                                          
- 合格項目經理的素質模型——項目經理的ASK模型                                                                              
第二模塊:項目生命周期和管理工作過程(約11小時)                                                                            
* 項目啟動                                                                                                                                         
- 項目管理的過程概述                                                                                                                          
- 完整準確的需求描述/挖掘是成功的起點                                                                                          
- 頭腦風暴——項目構思的常用辦法                                                                                                      
- 項目申請書的基本方面                                                                                                          
- 項目章程——項目啟動階段的正式文件                                                                                               
* 項目計劃—主計劃                                                                                                                           
- 項目計劃的編制過程和內容                                                                                                               
- 編制主計劃的主要步驟                                                                                                                      
√ 定義項目的目標并分解——項目目標制定的SMART原則                                                                      
√ 重中之重:任務分解(WBS)                                                                                                     
√ 進行任務排序(節點法)——AON方法                                                                                                 
√ 完成各項任務所需時間的估算(專家推斷,類推估算,模擬法)——計劃評審技術                                      
√ 關鍵路徑和GANNT圖                                                                                                                     
√ 完成資源計劃(人、財、物等)                                                                                                         
√ 進行項目各項活動的成本估算                                                                                                             
√ 編制項目的進度計劃(里程碑圖)和成本基準計劃                                                                                 
√ 匯總以上結果制成主計劃文檔                                                                                                             
第二天                                                                                                                                                   
* 第一天內容回顧                                                                                                                               
- 項目和項目管理的概念                                                                                                                      
- 有效項目團隊的特點                                                                                                                          
- 項目的生命 周期                                                                                                                             
- 項目的主計劃制定步驟                                                                                                                      
* 項目計劃——輔助風險管理計劃                                                                                                          
- 項目風險管理計劃的概念                                                                                                                   
√ 什么是項目風險?                                                                                                                            
√ 項目風險的五個特征                                                                                                                         
√ 了解項目風險的不同類別                                                                                                                  
√ 項目風險計劃的內容和流程                                                                                                              
- 項目管理風險的流程                                                                                                                          
√ 風險的識別——多種項目風險識別的技術                                                                                             
√ 進行風險的估測——定性和定量方法                                                                                                  
√ 進行風險的評價——項目風險評價矩陣                                                                                                
√ 制定風險應對規劃——回避、轉嫁、減輕、主動接受對風險進行監控                                                       
* 項目實施——有效執行和溝通                                                                                                             
- 項目執行過程                                                                                                                                  
- 更新項目進展                                                                                                                                  
- 項目實施中的溝通方法                                                                                                                      
√ 項目中溝通的策略                                                                                                                            
* 項目中的有效溝通渠道                                                                                                                      
- 如何有效地進行跨部門溝通與協作                                                                                                       
* 項目實施——控制和處理沖突                                                                                                             
- 如何有效跟蹤和控制項目                                                                                                                   
- 管理項目的變更情況                                                                                                                          
- 項目進展報告                                                                                                                  
- 項目控制中的軟技能——有效地解決沖突                                                                                           
√ 沖突的起源                                                                                                                                     
√ 沖突的類型                                                                                                                                     
√ 沖突的解決方式                                                                                                                              
* 項目收尾                                                                                                                                         
- 項目總結報告                                                                                                                                 
- 項目驗收                                                                                                                                         
- 項目后評價報告                                                                                                                               
第三模塊:綜合案例討論和行動計劃交流(約2小時)                                                                              
* 綜合案例討論                                                                                                                                  
- 項目成敗的原因分析                                                                                                                          
- 項目團隊的表現                                                                                                                               
- 項目經理的素質模型                                                                                                                          
* 行動計劃交流                                                                                                                                  
- 課程總結                                                                                                                                         
- 行動計劃                                                                                                                                         
                                                                                                                                                           
相關課程                                                                                                                                                
* 作為項目經理你可能還會對領導力系列課程,如《激發員工的潛能--成果導向的教練式輔導》感興趣
                                                                                                                                                           
講師簡介                                                                                                                                                
錢 先生                                                                                                                                                 
                                                                                                                                                           
* 背景經歷                                                                                                                                                                                                                                                            
* 畢業于浙江大學,上海交通大學技術MBA,獲國際權威的國際項目管理協會頒發的項目管理專家認證IPMP
* 在制造業及IT行業有十年從業經驗,擔任過項目管理中的各種角色,                                                       
* 從項目成員、項目經理到集團PMO的項目主管、事業部的項目總監及運營總監、集團運營的高級經理。
                                                                                                                                                           
擅長領域                                                                                                                                        
* 項目管理領域:《項目管理最佳實踐》、《研發項目管理》、《全面提升項目經理的溝通管理》、《項目領導力》
* 通用管理領域:《創造性解決問題》、《問題分析與解決》                                                                    
                                                                                                                                                           
服務客戶                                                                                                                                        
阿爾斯通、福伊特、阿法拉伐、阿克蘇諾貝爾、格林瀚克、美卓造紙,液化空氣、艾菲發動機、廣東移動、伊頓、愛普科斯、國旅運通、伊士曼、安吉物流
、翰威特咨詢、歐瑞、巴斯夫、荷蘭銀行、歐尚、招商銀行、惠氏制藥、歐益、拜耳、霍丁格包爾文、強生、寶馬、寶時得、吉納波、瑞塑、中海油、采埃孚
、康茂、施恩禧、豪富太古、科隆測量、思德泰克、比克希、丹佛斯、拉法基、偉巴斯特、戴博、道達爾、萊克福斯、偉創力、格蘭富、登福、萊尼特種電纜
、沃茨、麥格納、帝斯曼、樂可利、西門子、芬美意、法國電信、雷迪埃、西諾迪斯、金智科技、費希爾調壓器、利萊森、湘鋼梅塞爾、雅馬哈、佛吉亞、林德
、信和、通用汽車、PPG威特、長飛、法國電力、第一制藥、中達電通、大亞灣核電、移動、千橡互動、法中軌道、蒂森克虜伯、ACCA、外匯交易、馬尼托瓦、
法雷奧、泰納瑞斯、上海石油等                          
                                                                                                                                                           
學員反饋                                                                                                                                                
“課程十分緊湊,理論結合案例效果非常明顯,項目管理計劃這一塊特別實用。”                                        
                                                  ——張先生(某大型國內集裝箱碼頭有限公司)
                                                                                                                                                           
“課程中的WBS和甘特圖部分實用性特別強。”                                                                                     
                                                 ——朱先生(某國內大型服裝進出口有限公司)
                                                                                                                                                           
“現場的氣氛十分活躍,老師的專業知識和實戰經驗非常到位,幫助我系統梳理了項目管理的一系列知識。”
                                                         ——蔡先生(某知名外資貿易公司)                                              
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